Process and Product

As a client for a new development you want to make decisions that are best for the project, and as a representative of a public body you have to show these are transparent and fair. Tailoring the decision making criteria to represent the particular circumstances of the project can open you up to accusations of amending them to suit what you want to do; of ignoring other’s opinions in that choice. So scoring mechanisms are established that must be used unaltered on any project, even if they miss the mark... even if they limit or even destroy the potential of the project.

So here’s the catch 22 that public servants sometimes face... be accountable in the process and avoid challenges, or be accountable for the product.