Often when we’re working with clients we’re talking about getting the big moves right – the right people, the right site, the right site layout. But recently I was reminded how the little things can work against those big moves: for example doors. We were looking at a great development, one that gets all the big things right. It’s a joy to be in, is easy to find your way round, flexible... great! But the doors (which are not on hold open devices) have become an everyday bar to the staff, a psychological barrier to joined up working.
As Arundhati Roy wrote "Little events, ordinary things, smashed and reconstituted. Imbued with new meaning. Suddenly they become the bleached bones of a story." A reminder to myself to delight in the detail also.
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